We ship Australia wide and Internationally. 

All orders are processed within 2 business days and shipped within 7 business days (subject to availability).

If you have any further questions please contact Customer Care Toll Free on 1800 882 408.

* Delivery timeframes can vary in peak periods (Christmas) due to overwhelming demand for postal services. Please expect delays in estimated delivery times and customer servce response from delivery providers.


A Refund or exchange will only be granted for the following where the item received has/is:

The above is subject to the following prerequisites for a full refund:

* No immediate refund or exchanges will be given due to change of mind. 
We reserve the right to offer either a refund or a replacement at our sole discretion. Our Refund Policy adheres to the Competition and Consumer Act 2010 (Cth).

Return Address:

Reply Paid 91019
Optipharm Pty Ltd
PO Box 3215,

If more information is required please visit If you have any further questions regarding our Refund Policy please contact our Customer Service on 1800 882 408 Mon-Fri 9:00am to 5:00pm EST.